No, we do not accept Cash on Delivery (COD). We only accept prepaid orders through secure online payment methods including Credit/Debit cards and UPI.

We follow a strict policy of No Returns and No Exchanges. All sales are final. Please review the product details and size chart carefully before purchasing.

You can reach us via the 'Live Chat' button on our website, or email us at support@mittalsarees.com. For urgent queries, you can WhatsApp us at +91 8930270049.

Our customer support team is available from Monday to Saturday, 11:00 AM to 8:00 PM IST. Queries received on Sundays or holidays will be addressed on the next working day.

We strive to respond to all queries within 24-48 hours. During peak sale seasons, it might take a little longer, but we ensure every query is resolved.

Our flagship store is located at Mittal Sarees, Palika Bazaar, 697/A3, Old Housing Board Colony, Panipat, Haryana 132103. You are welcome to visit us!

Yes, we do ship internationally. Shipping charges are calculated based on the weight of the package and the destination country. Please contact our support team for a shipping quote.

Yes, we offer customization for selected products, including blouse stitching and size adjustments. Please select the 'Stitched' option on the product page or contact us for specific requirements.

We are sorry to hear that. Please message us on WhatsApp with your Order ID and details of the issue. Our senior support executive will look into it and resolve it for you as soon as possible.