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Quality Queries
Popular Question
We strive to display our products as accurately as possible. However, due to digital screen settings and studio lighting, there might be slight variations in color. We do not accept returns based on minor color differences.
Yes, every product goes through a 3-level quality check process to ensure there are no defects or damages before it is packed and dispatched.
We offer both pure fabrics and high-quality blends. Please check the 'Product Details' section on the individual product page to know the exact fabric composition.
We strictly recommend 'Dry Clean Only' for all our embroidered and heavy sarees to maintain their quality and longevity. We are not responsible for damage caused by home washing.
We use high-quality techniques for fixing stones and embroidery. However, like any delicate handwork, minor shedding may occur over time. Please handle the garment with care.
We use premium quality cotton or butter crepe lining (astar) for stitched blouses and lehengas to ensure maximum comfort and durability.
We use tested zari threads. However, contact with perfumes, moisture, or improper storage can cause tarnishing. Always wrap your sarees in muslin cloth and store them in a dry place.
Defects are rare due to our strict quality check. However, if you receive a damaged item, you must provide a parcel opening video. We will exchange it for a fresh piece. No refunds are given.
Yes, the blouse piece provided is of the same premium quality and matches the saree's design aesthetics perfectly.
Most of our sarees come with basic finishing. However, Fall and Pico (edging) services are optional and can be requested at an additional charge.
We ensure high quality, but we do not offer a warranty on wear and tear of embellishments like beads or sequins after use.
No, we strictly do not accept returns or exchanges for change of mind or personal preference.